The program cannot connect you at this time'
There may be occasions when your PC shuts down before you close Sage Accounts, for example, when there is a power failure or a problem with the PC.
If this happens and you are using Sage Line 50, Sage Instant Accounts or Sage Instant Accounts Plus v8.2, the next time you logon to your program the following message appears: 'Username is in use - the program cannot connect you at this time'.
If you do not have access to download the file, to log back into Sage Accounts you must delete the queue.dta file from within the Accdata directory.
1. From the Windows desktop, open the Start menu then choose Run.
The Run window appears.
2. In the Open box, type explorer then click OK.
Windows Explorer appears.
3. From the left-hand pane, ensure the C drive...
