"Simple file sharing" may be enabled on the server machine. Simple file sharing, when enabled, changes a security option in Windows XP that causes all remote users to authenticate as the Guest account. This makes the Sage Practice Solution server unable to distinguish between different users logging in remotely to the application.
- Simple file sharing is disabled on the server machine by the Sage Practice Solution installation software, but may have been re-enabled by the user.
- To disable simple file sharing, open Windows Explorer (not Internet Explorer) and select "Folder Options" from the "View" menu. Scroll to the bottom of the "Advanced Settings" list.
- Uncheck option marked "Use simple file sharing (Recommended)", and then click OK to save the changes.
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