Following on from the resurrection of eCredit the automated credit control tool I had a conversation with a client who was enquiring about being able to have an event or a change in the Sage data trigger an automatic email to one or more customers. This got me thinking about a generic alerts system where a user can define some parameters and when a value or status changes have an automatic email or even SMS sent to one or more external recipients or to internal staff.
Now something like this does exist in the guise of BPM (Business Process Modelling) or workflow. These solutions are typically expensive and need alot of configuration. My thinking is that you have something that is simpler and user friendly but acheives the same end goal. If this is something of interest please get in touch.
Category: Sage 200, Sage 50
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